menu 1

 

 

 

 

 

 

You have no items in your basket

 

   

Please note -in May and June due to personal circumstances, I may not be able to send out Special Delivery orders the same day. I will do my best but if you need an item by a particular date, please say in the comments box and I will get back to you if that will not be possible.  

  • Delivery for orders over £100 is free of charge with the United Kingdom.
  • Delivery anywhere in England, Wales and Scotland is £3.95 per order (usually arrives in 2  working days).
  • Where multiple items under £100 are ordered with the intention of returning of returning one or more items, the delivery charge is payable (even if the order exceeds £100). It will be deducted from the refund amount.
  • Next day delivery service is generally available for orders placed before 11.30 AM at a cost of £6.95 (available for despatch and delivery on weekdays only e.g. order on a Friday before 12 noon then next day delivery will be the following Monday). If there is a problem with the next day delivery request (e.g. out of stock item) you will be contacted personally by email or phone. Due to a change in personal circumstances this service may not always be available. If you need an item urgently please telephone Alison on 07785 960549 and she will advise you.
  • A guaranteed Saturday delivery is generally  available for orders placed before 11.30 AM on a Friday at a cost of £8.95 - you must be at the delivery address to accept delivery. No redelivery attempt will be made the same day. If there is a problem with the next day delivery request (e.g. out of stock item) you will be contacted personally by email or phone.
  • Once the item is despatched, you will be emailed with the delivery reference number, which will allow you to track the progress of your item online. Note: Recorded Delivery items can only be tracked once they have been delivered.
  • Orders will normally be shipped within 48 hours (depending on verification of cards details).
  • All deliveries must be signed for. You may prefer to arrange delivery to an address other than your home (e.g. a work address).
  • If you miss a delivery you will be left a card so that you can arrange delivery at a more convenient time or collect from your local sorting office.
  • We will usually send goods by first class mail recorded delivery unless next day delivery is requested.
  • Larger items will be sent by courier, usually Parcelforce.

............................................................................................................

Overseas delivery

  • Europe will be by international recorded, this costs £6.95 and usually takes between 5 and 14 days for delivery.
  • Rest of the world will be by International recorded and costs £12.95. This usually takes between 5 and 14 days for delivery.
  • We regret that we cannot send larger toy items internationally since the delivery charge is prohibitively expensive.
  • For courier delivery, please email us for a quote. As an example, one gown to the USA is in the region of £28.00.

See also terms and conditions

 
home - about us - product info - be informed - contact - payment - delivery - returns - security - privacy - terms - overseas - help